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At the end of the course, successful learners will be able to:

• Define key risk management terminology  
• Identify major societal and regulatory drivers for quality and safety initiatives in the health sector  
• Identify regulatory and accreditation requirements for risk management activities in health care organizations  
• Describe the primary stakeholders in risk management  
• Describe components of risk management including risk identification, analysis, evaluation and treatment  
• Differentiate among structure, process, and outcome measures of risk  
• Identify sources of data for calculating risk measures  
• Apply tools frequently used in problem analysis and performance management  
• Demonstrate the process of conducting a proactive risk assessment
• Identify key risk management and utilization management activities in health care organizations
• Describe the process for ensuring clinician competence  
• Describe the range of benefits and risks associated with e-Health  
• Describe the role and responsibility of the health information management professional in managing risk