This course emphasizes learning by doing. Some or all of the following methods will be used:
- lecture/discussion
- group work
- peer review
- independent research or project
- instructor feedback on students’ work
- individual consultation
- presentation (individual or group)
- fieldwork
1. Introduction to the Research Process
Students will
- identify the basic categories of research (primary and secondary; qualitative and quantitative) and the range of related techniques (for example, surveying, interviewing, observational, database searching)
- plan a simple primary research project
- examine different design methodologies
- learn the basic terminology of statistical measurement: mean, median, mode, standard deviation, levels of significance, and significant difference
- investigate effective survey design and the limitations for interpretation, including how broadly results can be generalized
- understand the purpose of experimental and control groups
- understand the difference between causality and correlation
- understand the impact of bias and pre-judgment in interviewing
- know how to prepare for an information-gathering interview
- examine the issues of comprehensiveness and credibility
- learn and use APA style
2. Access to Information
Students will
- learn about the information cycle (for example, creation and distribution, storage and preservation, and retrieval of information) and its significance for writers
- learn how to develop appropriate search strategies
- learn how to use bibliographic, statistical, full-text databases, and websites
- survey trends for print and electronic publications
- learn how to judge the quality of information (for example, currency, authority, reliability, suitability)
- examine examples of ethical problems (for example, misinformation, fraud, plagiarism)
- learn how to locate and use Statistics Canada data
3. Reports and Proposals: Theory and Practice
Students will
- examine the genres of reports and proposals
- examine the rhetorical situation for these specialized writing tasks
- develop awareness of the stages of client-centred report/proposal production: initial contact, scope, progress reports, client-centred outlines, reader-based reports and proposals
- develop awareness of the sub-textual level of document production: social and cultural context (organizational culture), interpersonal protocols, rhetorical strategies
4. Time Management
Students will
- develop an action plan
- structure activities to satisfy short- and long-term priorities
- establish a system for organizing workload
- meet production deadlines
5. Report and Proposal Development
Students will
- clearly establish audience, purpose, context
- identify major, minor, and irrelevant issues (scope)
- determine appropriate data bases
- analyze appropriateness of data sources
- develop surveys, questionnaires, interview questions
- practise interviewing skills
- utilize appropriate secondary data sources (reference texts, libraries, grey literature, market research)
- manage information in an ethical manner
- produce applicable related documents as necessary (letters, memos, short reports)
- produce an organizational culture analysis (essay)
6. Document Production
Students will
- collect and organize source material in terms of issues
- prepare an outline
- produce a progress report
- produce a coherent, reader-based report/proposal which fulfills its purpose
- produce an accompanying abstract (executive summary)
- make use of coherence and persuasive strategies as required
- revise the report/proposal for tone, structure, and content in relation to audience
Students who successfully complete this course will
- be introduced to and learn how to use a variety of primary and secondary research resources
- develop a critical awareness of the use of information in practical writing assignments
- develop skills in gathering and managing information for researched writing tasks
- practice writing tasks for research reports and proposals
- take responsibility for working through a complex, multi-faceted, field-based project requiring focus, organization, and self-motivation
Students are expected to be self-motivated and to demonstrate professionalism, which includes active participation, good attendance, punctuality, effective collaboration, ability to meet deadlines, presentation skills, and accurate self-evaluation.
Evaluation will be based on this general format:
Short exercises | 15% |
Analysis of report and proposal genres | 10% |
Empirical research progress report | 10% |
Theoretical research progress report | 10% |
Organizational culture analysis | 10% |
Research report/proposal | 25% |
Peer review of formal report/proposal | 10% |
Professionalism/participation (as defined above) | 10% |
100% |
Texts may include a current edition of Paul Anderson’s Technical Writing: A Reader-Centered Approach.
Coursepack of required readings
Acceptance into the Post-Degree Diploma in Professional Communication
or a minimum of 45 credit hours including a university-transfer course in English, Communications, or Creative Writing with a grade of B or higher
or permission of the Professional Communication program coordinator
None
None