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1. Introduction to Global Supply Chain Management

• Supply Chain Management Processes and Challenges

• Optimizing Customer Value

• Using Information Technology (IT)

2. Planning the Global Supply Chain

• Supply Chain Plan Essentials

• Supply Chain Strategy Development

• Implementation of the Strategy

3. Managing Procurement and Sourcing

• Global Sourcing

• Adapting and Improving the Sourcing Process

• Forming Partnerships and Alliances

• Outsourcing Company Activities

• Negotiating with Suppliers

• Compliance with International Law

• Working with Customs Brokers

• Becoming a Supplier

4. Incoterms

• Incoterms: Descriptions and Purposes

• Choosing the Right Incoterm

• Other Sales Terms

• Documentary Credit

5. Production Management

• Planning Production Activities

• Managing Manufacturing Performance
• Meeting Standards and Regulations

• Release Procedures

6. Inventory Management

• The Basics of Inventory Management

• Maintaining Optimum Inventory Levels

• Planning Inventory Storage Locations

• Centralized and Decentralized Warehousing

7. Managing Delivery

• Processing Orders

• Planning Transportation

• Limiting Export Responsibilities

• Using Foreign Cargo Facilities

• Clearing Foreign Customs

• Working with Transportation Intermediaries

• Receiving Payment After Delivery

8. Managing Intermediaries

• Freight Forwarders

• Transport Specialists

• Trading Houses

• Third-Party Logistics Companies

• Customs Brokers

• Financial Institutions

• Cargo Insurance Underwriters

9. Managing Returns

• The Reverse Supply Chain

• Managing the Returns Process

• Outsourcing the Returns Process

10.  Managing IT

• Supply Chain Information Systems

• The Internet and E-Commerce

• Implementing e-Commerce Technology

11. Trade Documentation

• International Trade Documents

• Commercial Documents

• Transport Documents, Certificates and Official Documents

 12. Supply Chain Security and Risk Management